Gate changed four times. My luggage went somewhere I’ve never heard of.
Boarded at B12, then B31, then back to B12, then a bus. My bag chose its own adventure and is currently in a city that is not on their route map. Support offered me 500 loyalty points. The flight cost $612.
Would warn a friend
EElena V.Receipts48d agoFuming
Refund promised in 7 days, arrived in 62. As a voucher.
Cancelled flight, promised cash refund “within a week.” Two months of hold music later: a voucher, expiring in 90 days, bookable only on Tuesdays. I checked — the Tuesday flights cost more.